Be our guest! Be our guest!
Put our service to the test
Tie your napkin ’round your neck, cherie
And we’ll provide the rest
Soup du jour
Hot hors d’oeuvres
Why, we only live to serve
Try the gray stuff
Sound familiar? Well they should, especially if you are a Disney Princess fan like myself, as these are lyrics from the Disney movie “Beauty and the Beast”. In this song, Lumiere, the candlestick maître d’, is describing the quality of service at the castle, and I think the lyrics perfectly fit how I feel about service in São Paulo and perhaps Brazil in general.
One day we went to Varanda Grill for lunch. The Google description accurately describes how my family feels about this restaurant,
O melhor restaurante de carnes do Brasil
The translation is, “The best steak restaurant in Brazil”. But while sitting at the table drinking my delicious caipirinha and eating the yummy starters, I wasn’t thinking about the epic steak I was about to eat…
I was watching the wait staff.
They were amazing. It was as if I was Belle, surrounded by people who truly did “live to serve”. All that was missing was Lumiere singing on the table 😉
When trying to think about how to describe the superb service I also thought of the movie Pretty Woman. Besides being MY FAVORITE movie, there is this scene where Edward takes Vivian to have dinner at a extremely fancy restaurant with his work enemies (he is trying to buy, well take over their company). Snails are ordered for an appetizer and as she tries to eat the snail, the poor thing goes flying across the room. The waiter in the background gracefully catches the snail, and acts like nothing happened.
Ok, so I wasn’t in a fancy cocktail dress and I didn’t send anything flying, but the wait staff at Varanda, and every other restaurant I went to in São Paulo, reminded me of that silent hero in Pretty Woman.
Always in the background, attentive to our needs, and extremely courteous.
Exceptional service isn’t restricted to the “best” restaurants. Everywhere we went, from padarias, to casual restaurants, to the nicer more formal restaurants, the service was extraordinary. Paired with remarkable food, phenomenal service creates an unforgettable experience.
Often we go to restaurants, eat quickly, and move on to the next task. But when visiting Brazil, sit back, enjoy your caipirinha, and most importantly, enjoy your meal. Put their service to the test, and I promise, you won’t be disappointed.
Love always, Arianna the Wandering Pipette